FAQ
Sizing & Fit:
How can I make sure that I am choosing my correct fit?
- Truth Alone Clothing is size appropriate; since we have elected to minimize industrial processing, we have built our product a tiny bit larger & longer to allow for home laundering shrinkage—it is still size appropriate out of the box.
- If you are between sizes, our Customer's feedback have observed that by sizing up to the next size, they have a perfect fit.
- You can also use the “Size Chart” within each specific product page collapsable window that will provide key size measurement references and the "How to Measure" guide.
Contact:
How can I contact Truth Alone-Clothing?
- Truth Alone Clothing can be reached by email at YourTruth@truthalone-clothing.com .
Turn Time on Answering Questions:
How long should I expect to wait to receive a written response from Truth Alone Clothing to my communication?
- We intend to answer all communications within 1 business day after receipt.
Forms of Payments:
What forms of payment does Truth Alone accept?
- Truth Alone Clothing accepts all major Credit Cards, Apple Pay, Google Pay and Installment Payments as forms of payment.
Shipping:
Returns:
Timing:
How long does the return process take?
- It takes approximately 4-7 business days to process your return from the time we receive it. For more information please see our Returns & Exchanges page.
Loyalty/Incentive program:
We will be implementing a Truth Alone Loyalty program soon. More to follow.
Gift Cards:
Do you sell Gift Cards?
- We offer virtual gift cards that can be purchased in the amount of your choice and can be used on-line.
- You can purchase a Gift Card from the Main Menu.
Social Media:
How can I find you in social media?
- You can find us on Facebook and Instagram as:
Instagram: truthalone.clothing
Facebook: https://www.facebook.com/TruthAloneClothing/
Account:
How do I create my Truth Alone Clothing account?
- Creating your Truth Alone Clothing account can be completed in a few easy steps:
- Click on Account in the right upper corner next to Login.
- Type your first name, last name, email address and create a password, then click on the "Create" button to complete the process.
- Congratulations! Your Truth Alone Clothing Account has been created. You can now make purchases.