FAQ

Sizing & Fit:

How can I make sure that I am choosing my correct fit?

  • Truth Alone Clothing is size appropriate; since we have elected to minimize industrial processing, we have built our product a tiny bit larger & longer to allow for home laundering shrinkage—it is still size appropriate out of the box.
  • If you are between sizes, our Customer's feedback have observed that by sizing up to the next size, they have a perfect fit.
  • You can also use the “Size Chart” within each specific product page collapsable window that will provide key size measurement references and the "How to Measure" guide.

Contact:

How can I contact Truth Alone-Clothing?

 Turn Time on Answering Questions:

How long should I expect to wait to receive a written response from Truth Alone Clothing to my communication?

  • We intend to answer all communications within 1 business day after receipt.

     Forms of Payments:

    What forms of payment does Truth Alone accept?

    • Truth Alone Clothing accepts all major Credit Cards, Apple Pay, Google Pay  and Installment Payments as forms of payment.

    Shipping:

    See Shipping

       Returns:

      See Returns and Exchanges

         Timing:

        How long does the return process take?

        • It takes approximately 4-7 business days to process your return from the time we receive it. For more information please see our Returns & Exchanges page. 

            Loyalty/Incentive program:

          We will be implementing a Truth Alone Loyalty program soon. More to follow.


            Gift Cards:

            Do you sell Gift Cards?

            • We offer virtual gift cards that can be purchased in the amount of your choice and can be used on-line.
            • You can purchase a Gift Card from the Main Menu.

             Social Media:

            How can I find you in social media?

             Account:

            How do I create my Truth Alone Clothing account?

            • Creating your Truth Alone Clothing account can be completed in a few easy steps:
            1. Click on Account in the right upper corner next to Login.
            2. Type your first name, last name, email address and create a password, then click on the "Create" button to complete the process.
            3. Congratulations! Your Truth Alone Clothing Account has been created. You can now make purchases.